At mdplay, your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the mdplay platform at mdplay.app. We are committed to handling your data responsibly and in compliance with applicable Philippine data protection laws.
Key privacy commitments we make to every Filipino player
All personal and financial data stored by mdplay is protected using industry-standard AES-256 encryption. Your GCash and bank details are never stored in plain text on our servers.
mdplay does not sell, rent, or trade your personal information to third-party marketers. Your data is only shared with trusted service providers who help us operate the platform.
mdplay complies with Republic Act No. 10173, the Data Privacy Act of 2012, and the regulations of the National Privacy Commission (NPC) of the Philippines.
As a Filipino player, you have the right to access, correct, and request deletion of your personal data held by mdplay, in accordance with the Data Privacy Act of 2012.
mdplay uses cookies solely to improve your experience on the platform — for session management, preference saving, and analytics. We do not use cookies for cross-site tracking.
You can opt out of mdplay marketing communications at any time by updating your account preferences or contacting our support team. We respect your inbox and your choices.
mdplay ("we," "us," or "our") operates the online casino and sports betting platform accessible at mdplay.app. We are committed to protecting the privacy and personal data of all players, particularly those based in the Philippines. This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of your personal information.
This Privacy Policy applies to all users of the mdplay platform, including registered players, visitors to mdplay.app, and individuals who contact our customer support team. By using the mdplay platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein.
Philippine Law: mdplay processes personal data in accordance with Republic Act No. 10173 (Data Privacy Act of 2012) and the implementing rules and regulations issued by the National Privacy Commission of the Philippines.
mdplay collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:
We collect this data directly from you during registration and account use, automatically through your use of the platform, and from third-party identity verification and payment processing partners where required for compliance purposes.
mdplay uses your personal data for the following purposes:
mdplay processes your personal data on the following legal bases under the Data Privacy Act of 2012 and its implementing rules:
mdplay does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
All third-party service providers who process personal data on behalf of mdplay are contractually required to handle such data in accordance with the Data Privacy Act of 2012 and mdplay's data protection standards.
mdplay retains your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine law and regulatory obligations. Specifically:
Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymized in accordance with mdplay's data disposal procedures.
mdplay uses cookies and similar tracking technologies on mdplay.app to enhance your experience on the platform. Cookies are small text files stored on your device when you visit a website. mdplay uses the following categories of cookies:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the mdplay platform.
mdplay implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, mdplay will notify the National Privacy Commission and affected players in accordance with the Data Privacy Act of 2012 and NPC Circular No. 16-03.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by mdplay:
To exercise any of these rights, please contact the mdplay Data Protection Officer using the contact details provided in Section 12 of this Privacy Policy. We will respond to all verified requests within fifteen (15) business days, in accordance with NPC guidelines.
The mdplay platform is strictly intended for adults aged 21 years and older, in compliance with PAGCOR regulations governing online casino gaming in the Philippines. mdplay does not knowingly collect personal data from individuals under the age of 21.
If mdplay becomes aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the personal data in question, and take appropriate steps to prevent further access. If you believe that a minor has registered on the mdplay platform, please contact our support team immediately at [email protected].
Parents and guardians are encouraged to use parental control tools and to monitor their children's online activity to prevent underage access to online gaming platforms.
mdplay reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or PAGCOR regulatory requirements. When we make material changes to this Privacy Policy, we will notify registered players via email or through a prominent notice on the mdplay platform prior to the changes taking effect.
The "Last Updated" date at the top of this Privacy Policy indicates when the most recent changes were made. We encourage you to review this Privacy Policy periodically to stay informed about how mdplay protects your personal data. Your continued use of the mdplay platform following the posting of changes constitutes your acceptance of the revised Privacy Policy.
If you disagree with any changes to this Privacy Policy, you have the right to close your mdplay account and request deletion of your personal data, subject to our legal retention obligations. Contact our support team to initiate this process.
mdplay has appointed a Data Protection Officer (DPO) in accordance with the Data Privacy Act of 2012 and NPC requirements. If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact our DPO:
If you are not satisfied with mdplay's response to your data privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines through its official channels.
Our Filipino support team is available around the clock to assist players from Manila, Cebu, Davao, Quezon City, Makati, and all other parts of the Philippines with any privacy-related inquiries.
Join hundreds of thousands of Filipino players who trust mdplay with their data and their gaming experience. Register today and enjoy slots, live casino, bingo, and sports betting — all protected by enterprise-grade security. Must be 21 years or older to play.